About

ABOUT US

The core of WCG Consulting brings 35+ years of work experience in the utility and municipal software space. Over this time, our expertise has been built through providing consulting and advisory services for software selection and implementation projects that are specifically molded around each city and utility client’s needs and long-term initiatives.

WCG Company Overview

About Us - Our Purpose

WCG has a passion for helping utilities integrate advanced technologies and adding efficiency to everyday processes. We apply decades of industry experience to identify and deliver optimal, client specific solutions.

Motivating Factors

  • Protecting the utility’s best interests
  • Navigating a project team through ‘the unknown’
  • Tailoring solutions to best fit the utility’s objectives while avoiding modifications
  • Removing process inefficiencies while increasing productivity
  • Driving change management that is mindful of all personalities / skill-levels
  • Maximizing ROI by delivering the most sustainable solutions

Industry Experience

WCG boasts 35+ years experience in the Utility and Energy industry, which allows for:

  • Development and application of best practices
  • Detailed familiarity with broad range of business application system
  • Experience integrating peripheral technologies and interfaces
  • Exhaustive Needs Assessments identifying process inefficiencies
  • Client-specific process and technical requirement development
  • Specialized advisory services for technology selection, implementation, and strategic roadmap development

WCG will help ensure delivery of the best possible system while minimizing project risks and costs

Our Approach

Our culture is at the heart of everything we do and how we conduct our business. It is a culture that will permeate our client sites, drive the project, and influence our project teams.

The WCG approach stresses:

  • Honesty and transparency
  • Collaborative approach
  • Inquisitive minds
  • “Do What it Takes” attitude

  • Focus on continuous improvement
  • Personal development
  • Attention to detail
  • Delivering more than what was promised

Value-Based Organization

WCG Values:

Our employees bring a high-level of personal and work-related ethics. We are focused on customer satisfaction, cultivating a team-first approach, and delivering successful projects for all clients.

Client Value Drivers:

We maintain a focus on and ensure delivery of solutions that are aligned with what makes your company successful

Project Value:

WCG provides the greatest ROI by delivering successful, critical project solutions while avoiding the charge of large overhead costs and marketing budgets as WCG wins new business primarily through client & industry references. Our team is here for the life of your project and our clients are priority #1.

Our Leaders

Rob Whitlock

With more than three decades of utility software experience and multiple performance awards to his credit, Rob is well-versed in the language and technology pain points of utilities. His 30+ years of experience in the industry have given him the opportunity to work with utilities of all types and sizes throughout the country, including municipal, investor-owned, cooperative and other not-for-profit utilities.

Rob has provided valuable insights into software selection, contract negotiation, implementation planning and project oversight for utilities ranging in size from 25,000 to 3,000,000+ customers. His many years of management experience have given him professional leadership skills, including team recruiting, development, assessment, and motivation. Rob brings this rich leadership history to any project with which he is involved. He is a critical asset for identifying and mitigating risks, maintaining stakeholder approval, and seeing projects through to successful completion.

Given Rob’s career-long experience in the utility software space, he carries with him a broad experience and professional network across all market-leading utility software.

Michael Whitlock

As a co-founder of WCG Consulting, Michael has played an integral role in establishing the process-driven selection and implementation approach along with the business standards for all other WCG consultants.

Michael brings vast experience working as a consultant having completed projects across various industries – energy & utilities, software, infrastructure, automotive, industrial machinery, and consumer goods. In these projects Michael has collaborated with all levels of these respective organizations and delivered improvements across all functions – e.g. finance, accounting, operations, customer service, meter-to-cash, inventory, sales, and marketing.

On WCG projects, Michael has led in all process optimization, requirements gathering, configuration assistance, system and process testing, conversion assistance, training efforts, and change management for CIS & Billing, Financials, Mobile Work Management, AP/Purchasing/Inventory, Work Management, and Asset Management implementation projects.

Michael earned both his Bachelor of Science in Finance & Entrepreneurial Management and his International MBA from the Moore School of Business at the University of South Carolina – Columbia.

Chris Floyd

Chris is a proven, instrumental resource in leading project teams through complex system replacement projects. Chris delivers an unrivaled attention to detail, effective communication ability, deep process and system knowledge, and a tactful change management approach to all system selection and implementation projects.

Along with managing the day-to-day requirements of such complex projects, Chris also brings valuable experience in leading project teams through system configuration decisions, system and process testing, issue tracking and validation, and end-user training.

Previous to WCG, Chris developed a career in Mergers & Acquisitions where he initially honed his project management skills while building an extensive knowledge of various business operations, technologies, and process / system transition techniques.

Chris earned his Bachelor of Science in Finance & International Business from the Moore School of Business at the University of South Carolina – Columbia.

Michael Saysomsack

Michael is an experienced ERP professional with extensive knowledge in advanced technology systems, business requirements gathering, business process analysis, cloud technologies, project management, status reporting, and executive reporting.

PMI certified technical professional with a rare combination of business acumen and systems knowledge that enables the ability to effectively bridge the gap between business and technical aspects. Michael has helped deliver dozens of end-to-end implementations in a combination of roles as Implementation Consultant and Project Manager.

Michael also brings a deep understanding of the utility-based customer service processes – including the ability to identify internal strengths, process improvement opportunities, and customer value-driving initiatives.

Michael studied Business Information Technology Management at the British Columbia Institute of Technology.

Contact Us Today

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248-648-0900

WCG Consulting