Software Selection

Differing from our competition, we avoid the assumption that each client’s needs are identical and instead build customer-specific process and technical requirements, as opposed to a copy & paste approach of utilizing identical functional requirements across multiple projects.

It is critical to remain mindful of long-term requirements, ever-changing customer expectations, and fluidity in the industry. WCG is not just focused on the best immediate, short-term solution. Our approach identifies the benefits in system flexibility that provide the most sustainable solution to account for possible shifts in business model, technology, and requirements.

The first step of this assessment will be to collectively create an exhaustive list of processes needing analysis and all systems in use, then conduct on-site meetings with the power users to fully understand the organization’s daily processes and observe the systems in real-time operation. WCG will then take this information to build a process-by-process analysis that will list out specific process and system insufficiencies.

The above insufficiencies will then be paired with possible improvement opportunities given the solutions that exist in the market today. WCG will help identify whether these improvements can come from updating current configuration, streamlining internal processes, whether a system upgrade would address the issue, whether a system replacement would be needed, or finally, if another peripheral technology upgrade could deliver the desired improvement.

WCG will develop your business requirements in a “To-Be” business process format as opposed to just simply presenting the current state. This will avoid the software vendors from simply replicating your current configuration. Instead, this approach will allow them to present a demo with screen shots, reports, and queries that maximizes system functionality while meeting your specific business requirements, inclusive of the potential process improvements that we have identified together.

This detailed, forward-looking approach allows the selection of a stronger group of short-listed vendors, ensuring that the strengths of these vendors match up with the true needs of the organization, while also serving as pre-discovery documentation that will help advance the early stages of implementation for the selected vendor.

• Review Modification, Interface, Security and other Technical requirements
• Review all optional components
• Refine Implementation expectations
• Confirm Implementation Approach & Staffing
• Conduct Optional Site Visits (Reference Sites and Vendor Headquarters)

The confirmation process will result in a ‘Best and Final Offer’ document from the proposed vendor that updates the work effort and the total fixed cost. The adjusted cost work sheets will be incorporated into the Statement of Work and the contract documents.