Software Selection

The largest factor that drives our projects to success and separates us from other firms is the hands-on, process-driven approach that each of our consultants deliver to these projects. We will intimately learn your business and work with a wide range of your employees to identify the most valuable improvement opportunities.

Differing from our competition, we avoid the assumption that each client’s needs are identical and instead build customer-specific process and technical requirements, as opposed to a copy & paste approach of utilizing identical functional requirements across multiple projects.

It is critical to remain mindful of long-term requirements, ever-changing customer expectations, and fluidity in the industry. WCG is not just focused on the best immediate, short-term solution. Our approach identifies the benefits in system flexibility that provide the most sustainable solution to account for possible shifts in business model, technology, and requirements.

The effort and work invested at this phase of the project builds the foundation for all future project stages. Here we will assess all business systems and specify current insufficiencies – both in technology and process.

The first step of this assessment will be to collectively create an exhaustive list of processes needing analysis and all systems in use, then conduct on-site meetings with the power users to fully understand the organization’s daily processes and observe the systems in real-time operation. WCG will then take this information to build a process-by-process analysis that will list out specific process and system insufficiencies.

The above insufficiencies will then be paired with possible improvement opportunities given the solutions that exist in the market today. WCG will help identify whether these improvements can come from updating current configuration, streamlining internal processes, whether a system upgrade would address the issue, whether a system replacement would be needed, or finally, if another peripheral technology upgrade could deliver the desired improvement.

The RFP developed with WCG’s support and leadership will be a customized document representing your organization’s specific requirements paired with the desired business improvement options we expect from the potential software vendors.

WCG will develop your business requirements in a “To-Be” business process format as opposed to just simply presenting the current state. This will avoid the software vendors from simply replicating your current configuration. Instead, this approach will allow them to present a demo with screen shots, reports, and queries that maximizes system functionality while meeting your specific business requirements, inclusive of the potential process improvements that we have identified together.

This detailed, forward-looking approach allows the selection of a stronger group of short-listed vendors, ensuring that the strengths of these vendors match up with the true needs of the organization, while also serving as pre-discovery documentation that will help advance the early stages of implementation for the selected vendor.

Based upon the detailed response to the requirements section of the Proposal, WCG will develop demonstration scripts that will lead the vendor to demonstrate the application in a comprehensive manner that will provide the client a clear vision of the vendor’s capabilities. WCG will monitor and document each demonstration session and will meet with the evaluation team at the end of each day to gather input and comments. Each vendor’s demonstration performance will be evaluated and compared, then applied to the evaluation model to greatly assist in the selection of a vendor finalist.